Terms and Conditions

These terms govern your use of this website. By using our services, you agree to these terms. JMG Crafts reserves the right to modify or terminate any service at its discretion. Users must be of legal age and provide accurate information. All purchases are subject to our refund and privacy policies.

By booking our on-site services, you acknowledge and agree that any travel-related expenses collected at the time of booking and/or upon arrival to the destination city are non-refundable, including hotel, airfare, car rental, etc. In the event of client cancellation, regardless of reason, these expenses will not be reimbursed to the Client. Clients are responsible for ensuring the accuracy of booking details and understanding that our team is not liable for changes or interruptions to events outside of our control.

All custom product orders placed through our website or in person are considered approved once submitted. The design tool or configuration used for customization serves as the digital proof. Live samples or printed proofs are available only upon request and will be billed at the current retail price of the item, in addition to any applicable shipping or travel fees.